The chapter that starts after installation day.

Why a system still needs looking after.

A solar system doesn't stop needing attention once it's switched on. Equipment ages, warranties need proof of upkeep to stay valid, and the company that installed it isn't always around years later to answer a question. Solar Care exists so that record and that oversight don't depend on any one installer staying in business.

iAM Solar Passport™

Everything about your system, in one place.

Your Solar Passport is the record of your system — equipment details (inverters, batteries, panels and anything else connected), your Certificate of Compliance and warranties, photos from the installation, your full service history, and any faults that have been logged and resolved. It's the thing you'd otherwise be digging through old emails and invoices to reconstruct.

iAM Solar Health Score™

A plain-English answer to "how's my system doing?"

What membership actually covers.

Membership includes what's covered below — and, just as importantly, doesn't quietly include everything else. Work outside membership is always quoted separately, not billed as a surprise.

Yes, even if we didn't install it.

Joining works the same way regardless of who installed your system. You add your property and its equipment details yourself when you sign up, and your first Annual Solar Health Check gives us a proper, on-site look at what's actually there. From that point, it gets the same ongoing record and support as a system we installed ourselves.

That doesn't mean we take responsibility for how the system was originally installed, or for any faults that already existed beforehand. If the health check turns up something that needs attention — a compliance issue, a failing part — we'll report it and quote for the work separately; repairs and corrective work aren't included in the monthly membership fee. Where something affects safety, compliance or how the system performs, we'll recommend what's needed, but the decision and the cost always sit outside the membership itself.

The straightforward part.

Billing starts as soon as you sign up, via Payfast — the same amount every month, for as long as you're a member. Your first Annual Solar Health Check is scheduled separately and doesn't need to happen first. There's no lock-in: cancel anytime from your account, and cancelling stops all future charges immediately. The current month is already paid for and isn't refunded, but you keep access until it ends. If you cancel, your Solar Passport is kept for six months in case you come back, then permanently deleted. Read the full Terms of Service →